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I am trying to maintain my administrator certification spring 22 and in the challenge section I have created a restriction rule as per the instructions, but I can't seem to activate the rule. It gives the following error

You reached the active restriction rule limit. To make this restriction rule active, first delete or deactivate one.

I only have one restriction rule on task object which I created as part the challenge in my trailhead org. I have turned off Salesforce Classic for your org to rule out that issue possiblity as well but to no avail.

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  • Hi, did you check this point "only one restriction rule at most can have the User Criteria field evaluate to true for a given user." for an object Oct 10, 2022 at 11:07
  • Yea, as mentioned I only have one restriction rule and that has user criteria. Thats the only one.
    – Mahmood
    Oct 10, 2022 at 11:10

3 Answers 3

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Yeah, I was facing the same issue. In dev orgs, if you look at the limit allowed, it says 0 out of 0 active rules. This implies that you cannot create any restriction rules.

So I created a playground org for this and the limit was 0 out of 2 active rules which allowed me to create an active rule and complete the challenge.

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I don't exactly know the reason but creating a new playground org and completing the challenge there did the trick.

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Perhaps older playgrounds did not upgrade to Spring '23 and so the limit for them is zero. That could be why a new playground solves this issue.

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