I have a Salesforce app and the developers are struggling to get it to work with IE8/9.

It works fine on chrome, firefox and safari but there appears to be an issue related to the APEX communication between ie8/9 and Visualforce.

The 'fixes' in the following blog post have been tried and they dont seem to fix the issue. http://blogs.developerforce.com/developer-relations/2011/03/visualforce-rerender-and-internet-explorer-9.html

The problem appears to be with the AJAX communication between Visualforce and Apex code, in that communication information/signals from the presentation layer (Visualforce), is not reaching the business layer (Apex code) in IE8/9.

Does anyone know if there is a viable fix or workaround for the the problems associated with AJAX communication between Visualforce and Ajax layers on Internet Explorer 8 and 9?

  • 3
    Are you using apex tags? or just writing plane html/javascript in your visualforce page? Perhaps show us snippets of the controller/extension and visualforce page which aren't working
    – pjcarly
    Commented Oct 30, 2012 at 11:07
  • 1
    Can you check whether you are getting any JS error? Please post some code snippet of yours which would be helpful for everybody to suggest a workaround. Commented Oct 30, 2012 at 12:13
  • 1
    It'd be useful if you posted a code snippet that you think is not working in IE 8/9. Thanks!
    – Anup
    Commented Oct 30, 2012 at 14:12
  • 1
    Yes, please post some code so that we can see what might be the issue. It could be any number of things. Likely it is an issue with your DOM but we'd only be guessing without seeing the VF source at least.
    – Tim Smith
    Commented Oct 30, 2012 at 20:13
  • Thanks all for the comments. I will try and get some further information from the developer tomorrow and post.
    – Garry2013
    Commented Oct 31, 2012 at 20:42

1 Answer 1


Gary2013 has the answer in a comment but has not been back to post it as an answer. To help others, the link to the bug report and work around is http://success.salesforce.com/issues_view?id=a1p30000000RduwAAC

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