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This error is shown when I try to login to partner security portal with my primary partner community user. While if I login with Dev Hub user, it works ok and doesn't throw an error, which is strange.

Is there any reason why it is failing?

2 Answers 2


After I opened a Salesforce support case, I was told to open the following link https://login.salesforce.com/services/auth/sso/00D30000000JsbiEAC/Chimera?site=https://security.secure.force.com/chimera

When I opened that link and granted access, the error has gone

  • Ran into this same issue. I am trying to access the security portal. It's giving me same error page. Tried the above chimera link as well, this is also redirecting me towards same error page. The mail link is not even working on that page.
    – roh777x
    Commented Oct 4, 2022 at 6:39
  • 1
    this is strange. How you tried to open the link in a different browser or incognito window?
    – Patlatus
    Commented Oct 4, 2022 at 8:42
  • 2
    I was able to resolve it by, connecting my package development org in Partner Portal. Security portal was not allowing me log in with partner salesforce org credentials, but once I linked the partner developer edition org on Partner Portal and tried to login with those credentials. I was good. One more thing to keep in mind is check the login URL, it should be login.salesforce.com else it'll redirect to My Domain URL of your recent SF org.
    – roh777x
    Commented Oct 19, 2022 at 6:48

Please try:

  • cleaning your browser cache
  • remove all salesforce cookies (search cookies: "force") - remove all
  • login to your PBO

Only now you can login to your Salesforce Security Portal.

Hope it works! :)

  • Well, this doesn't answer my question and actually I have contacted Salesforce support and they provided me a solution which I posted as an answer
    – Patlatus
    Commented Nov 12, 2022 at 19:20

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