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Our MC org has been rolled out with the App Event Feature, which allows to register events and their attributes in MC :

So we create definitions

Then, we can call them directly from the App with a very simple call. No arg event call in Kotlin here :

val event = com.salesforce.marketingcloud.sfmcsdk.components.events.EventManager.customEvent("First Buy")
SFMCSdk.track(event)

On MC side, we have a journey which Entry is a such an event. Logs show activity but the journey keeps empty.

So, before we further investigate, I wonder : Did anyone manage to use Mobile App Events ?

Of course, we have the workaround of using standard events, which works fine, but we'd like to test this native feature. No luck so far.

Many thanks in advance !

F.

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    Open a support ticket.
    – Bill Mote
    Jul 28, 2022 at 14:20

2 Answers 2

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We had the same experience and contacted MC support which answered the rollout of Mobile App Events had been suspended due to a known bug, with no fixing ETA. So, unfortunately, our advice is to not use it yet.

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    Thanks, we'll stick back to good old events until a fix is raised. Jul 28, 2022 at 12:54
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    You should open a support request. It creates visibility and pressure for a resolution.
    – Bill Mote
    Jul 28, 2022 at 14:21
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Keep up with classical event until it's released.

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    Yes, definitely sounds the safest bet as of now Jul 28, 2022 at 13:20

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