I have working to convert the workflow into flow. But am stuck with connecting the parent and child objects which was email and case on while creating the flow.
Am not aware how to connect these two objects to trigger the flow. I tried to lookup with RelatedtoID and ID . But it does not work. Am not sure, where I done the mistake. Could anyone please guide me for the below scenario.
Objects : Case and email message.
The scenario was, whenever the email To address is equals to ABC@gmail.com (sample) the case object fields of Owner ID , Source, Mail received dates are need to update automatically.
Condition : (Object : email ) Email message = ABC@gmail.com
Update values : ( Object : Case) Owner ID : Sample queue, Source : Letter/mail, Mail received date : Today’s date, Contact Date : NULL