so, here is my problem: I have records which are sent for approval, but the person who should approve them doesn't seems to have the time to do so, and so the records are 'stuck' in Waiting for Approval status. The delegated approver in this case is also unable to handled these records approvals. The solution that we are trying to implement is to allow small group of users to reassign the approval to someone else, if they notice that the record is waiting for approval too long. However, I can't seem to find a way to do that. Do you know how to allow a group of users to reassign approval process to someone else?
Thank you all in advance,