What I would like to achieve via automation is to record the created date of the latest record on the retained record after merging.
Example: A new lead comes in on 01/01/22 and a duplicate lead is found dating back to 15/06/2019. A user merges the two together and the create date remains as 15/06/2019 regardless which you choose as master. I have a custom field called 'Latest enquiry date' that I would like to update with 01/01/22.
I realise this can be done manually during the merge process but I'd prefer an automated solution to ensure this is done every time. When leads are merged in Salesforce, I don't believe there is a merge or create trigger fired, just update and delete triggers so I'm struggling to find when to fire a field update.
Any suggestions welcome.