I am developing Salesforce chatbot in Android using JavaScript file. I am using Webview to load the content and it shows Chat with an Expert button.

When I clicking on this button prechat page coming up, this page is kind of simple html, there is no CSS applied. How can I get CSS Styles render on my Webview ? This is how my page looking like

enter image description here

1 Answer 1


Use the BaseChatMessage. Here is the reference

More Detail is given here.

Download the SLDS CSS. Then upload it to the Static Resources. Then in the LWC component which extends the BaseChatMessage, just include this in ConnectedCallBack.

import { loadStyle, loadScript } from 'lightning/platformResourceLoader';
import SLDS from '@salesforce/resourceUrl/SLDS';


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