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In sandbox, I am trying to update a price for a product in the standard price book through the UI. When I change the List Price and click save, I get the following error. These are referencing opportunitylineitem records.

field integrity exception: unknown (00k0H00000kxUx4|1|1||10000||1,00k0H00000lIWrD|1|1||25000||1,00k0H00000lJo5q|1|1||22892||1,00k0H00000ldtxn|1|1||20000||1,00k0H00000mHXub|1|1||51500||1,)

This seems to only happen in sandbox. I had read that Use Standard Price can cause an issue so I tried to uncheck the Use Standard Price from other Price Book Entries, but I'm still getting a similar error:

field integrity exception: unknown with opportunitylineitem records listed also

Any ideas?

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  • This may mean that a feature that is required isn't enabled or something similar.
    – Phil W
    Mar 21, 2022 at 22:01
  • Can you raise case with salesforce support to fix the issue.
    – Ankaiah Bandi
    Mar 22, 2022 at 2:03
  • Looks related to the scenario mentioned in help.salesforce.com/s/articleView?id=000315525&type=1 . Salesforce support can run scrutiny to fix the issue.
    – Swetha
    Mar 22, 2022 at 13:10
  • I have submitted a ticket. I will let you know what happens.
    – salesforceheather
    Mar 22, 2022 at 16:21

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