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Since I have enabled state and country picklist I get the following error:

Update failed. First exception on row 0 with id 0013O00000rrYAFQA2; first error: FIELD_INTEGRITY_EXCEPTION, There's a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Shipping Country: [ShippingCountry]Class.

I am trying to update an account trough the api:

{
    "Firstname": "John", 
    "Lastname": "Cool", 
    "Street": "Custom Street", 
    "Housenumber": 1, 
    "HousenumberAddition": "A", 
    "Postalcode": "0000AA", 
    "Newsletter": true, 
    "City": "city", 
    "Country": "Nederland",
    "Language": "nl-NL" 
}

In my State and Country/Territory Picklists I have the following active:

Country/Territory Name  :Netherlands
Country/Territory Code  :NL
Integration Value   :Netherlands

Is there a way I can make the translation Nederland acceptable. I already tried the translation workbench but the did not resolve this

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3
  • Sounds like you know the issue here: help.salesforce.com/s/articleView?id=000335972&type=1 Translation does not apply to picklist values - use the right country name and it'll work.
    – identigral
    Commented Mar 8, 2022 at 16:30
  • There's an ugly solution involving a proxy field CountryX on Account that accepts alternate country spellings. Then a before save flow or before trigger coerces the alternate spelling in CountryX to the defined integration value for the Country field
    – cropredy
    Commented Mar 8, 2022 at 21:46
  • 1
    Did you build a custom REST API for this? Those don't look like standard account field names. If you've already imported your translations according to this article, then you may need to open a case with Salesforce.
    – David Cheng
    Commented Mar 9, 2022 at 17:29

1 Answer 1

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In the end we resolved this by updating the data corresponding to the country mapped

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