I'm having an issue with existing account matching during the Lead conversion process. In this example, I am using the Standard Lead Duplicate Rule; with a custom account matching rule with the following Matching Criteria:
Account: NameFUZZY: COMPANY NAMEMatchBlank = FALSE
It is not suggesting the existing accounts (image 3), but when I click on the search box it then suggests the correct accounts (image 4).
I don't understand why existing accounts are not being suggested. Has anyone else has similar issues?