Our Customer Portal (Experience) users are able to upload files to a case, yet they cannot view files uploaded to a case by an internal Salesforce user.
I have enabled the 'Let customer users access notes and attachments' checkbox in Setup > Digital Experience > Settings.
However, the Customer Portal (Experience) user is only able to upload files to the case, but not able to see the files uploaded to the case by (for example case owner).
Any advice would be greatly appreciated.