I have one public community with it's profile which has: Send email - checked Access to all Order fields Deliverability - All emails

I have one Workflow Rule to send an email alert whenever an Order is activated. If I do that manually with an Admin User it works but not with the community User. I've put another Field Update action to see if the WFR was being activated, and it is.

So I guess there might be one permission that is missing there.

1 Answer 1


This was solved by changing the email alert to send the email using the OWD email, not currently user's email (which is the default). Since the guest user does not have an email, the alert wasnt being sent.

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