I'm trying to install the Marketo Sales Insight app in my Developer Edition org but it's asking for a password. I did not receive any email. Anybody knows what the password should be?

I just installed the Marketo Lead Management App and that worked without problems...

Additional info in response to JLiljegren__c's comment:

The password request appears after you've logged in with your Salesforce credentials. Screenshot below. Any additional installation steps could only be done after installing the app.

I tried contacting Marketo, but their sales people tells you to talk to support, and support cannot be reached either by phone or by email if your phone or email are not in their contacts database (they literally send you an email back saying "[...]The email address used to submit this case was not recognized as an Authorized Support Contact[...]"). The app was installed in production by the client, so they are the authorized contact.

This is where it asks for the password:

enter image description here

It tells you that you can install it for free in a dev org but then it doesn't give you any way to complete the installation process...

enter image description here

All this comes from the fact that the client has the Marketo Sales Insight app running in production and I'm trying to install it in a dev org some I can do some additional work for this client (we have more than one dev in the project and we want each to have its own dev environment). I cannot deploy from my local project (which I pulled from the Sandbox) to the dev org where I want to develop because the installed packages break the build.

  • 1
    Please add some more context to your question. In which stage of the installation is it asking for a password? As you say you've installed another app I assume it's not the usual SFDC username and password for your org? Any screenshots of the page in question would help. Have you been in contact with Marketo? Have you read the installation guide, if there is one? Oct 24, 2012 at 17:10
  • When I try installing it in my DE Org, it gives me a warning - "This app does not list support for your edition of Salesforce. You can continue installation, but it may fail later in the process." Did you get the same ? I get the same error as you have described in your screenshot when I chose to ignore the Warning and continue. I would think its not supported on a Dev Edition Org? Oct 24, 2012 at 17:50
  • I did, but I went ahead because I figured it's because the Dev Org is in version Winter 13, which the app may not been yet tested against. But I don't think you can create a dev org in a previous version, can you? In any case, I was able to install the Market Lead Management app in the dev org without problems (and without being asked for a password) even though I also got that warning.
    – ceiroa
    Oct 24, 2012 at 17:53
  • In the install button it says "Includes active, trial or developer orgs". (I added the screenshot to the description.)
    – ceiroa
    Oct 24, 2012 at 17:56
  • 1
    That is odd indeed, one for Marketo Support. Oct 24, 2012 at 18:25

3 Answers 3


I had to get this password from a contact at Marketo. Was accepted by SalesForce without a problem.

Now I just need to figure out how to install & setup the app. Can't seem to find documentation anywhere.


You can find required password in the "Get started" article. https://community.marketo.com/MarketoArticle?id=kA050000000KywCCAS


Marketo has some basic documentation (you will have to log in to your Marketo account to view it).

Getting started with Sales Insight: https://community.marketo.com/MarketoArticle?id=kA050000000KywCCAS

Request Campaign and Campaign is Requested: https://community.marketo.com/MarketoArticle?id=kA050000000Kytx

However, it's out of date and poorly written. Does anyone else know of any better documentation?

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