We have email-to-case set up for our org and we're getting this email:
Subject: Email-to-Case: Error(s) encountered while processing
The following errors were encountered while processing an incoming email:
STRING_TOO_LONG : To Address: data value too large: [multiple emails with a length of 121 characters]
We can't figure out which field is the issue
- we've tried looking on both the Case object and EmailMessage object.
- There is no 'To Address' field on Case.
- The ToAddress field on Email Message has a limit of 4000, so that doesn't seem to be it.
Any ideas would be so appreciated!