I have a full copy sandbox. I now have a user that wants to explore the org and try some things out however, I don't want them to do this is the production org. Therefore I need to set them up in the sandbox. If I set them up in the Sandbox, will the license allocated to them be taken from my production org licenses?

2 Answers 2


No, sandboxes do not count against your production license limit. However, within the sandbox you'll still need to stay within your overall limit. Since it's a sandbox, if you run low just deactivate some users who don't need access to the sandbox.

For example, if you have 2 free licenses in production and create a sandbox, you'll start with 2 free licenses in the sandbox. After creating a user in the sandbox you'll have 2 free licenses in production and 1 free in the sandbox. Once you hit the limit in the sandbox you'll need to deactivate users.

  • It's probably worth noting that those users will vanish if you refresh the sandbox.
    – sfdcfox
    May 21, 2014 at 3:39


It is not taken from Production Org licenses. In sandbox you get same number of licenses as in production and you can use those licenses,

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