I'm developing an standard FAQ using Knowledge Base Articles. I've defined an Article Type FAQ which contains a Rich Text field called "Answer".
The FAQ articles are exposed to an external web site through a custom
Apex web service. That WS query and sort the content that should be render by the external site.
This Apex hit the
FAQ_kav object to get the field content.
Note: the WS is hit by a full access API user.
So far, everything is working fine, but:
When the user insert an inline image using the Rich Editor's upload function, that image is store in something like:
That domain (c.cs20.content.force.com) is checking the session and hence the image is private. Even when I've checked the article for Public Knowledge Base channel.
I understand that that image will be stored as a document, but I'm not abled to check as "Externally Available Image" for standard docs.
Is any security setting that I should enabled in order to expose public access to that content(images).