I've configured 2 routing addresses on the Email-to-Case : "Test A" and "Test B".
And I've assigned them to 2 differents Case recordtypes : "RT Test A" and "RT Test B" :
Now I've created a case record, with the record type "RT Test A". The Problem is, I can see all the email-addresses (including the one of recordtype B) on the "From" field of the Quick Action Email:
Please how can I filter the sender emails, to only see the ones linked to the related recordtype ?
PS: I'm opened to APEX solution