Im trying to add 'New Opportunity' to the Salesforce Inbox Outlook Integration dropdown: enter image description here

I have added the 'New Opportunity' Global action, but don't know how to make this available in the dropdown.

Can anyone help?

Edit: I am using Salesforce Enterprise edition. I have added the new action OutLook_New_Opportunity

enter image description here

1 Answer 1


The old company admin had set up another publisher layout. Once I added the 'New Opportunity' global action to that layout, it worked.

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