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My salesforce password expired for unknown reasons. The password policy is set to expire the password every year and it's only been 4 months. Has anyone encountered this issue? enter image description here

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You're looking at the password policies for the org, but you most likely have Profile Password Policies defined which override it.

To ensure that the appropriate level of password security is used for your organization, specify password requirements with Password Policies settings for users assigned to a profile. Profile Password Policies settings override the organization-wide Password Policies for that profile’s users. If you do not set Password Policies on a profile, the organization-wide Password Policies apply.

Go to your profile and scroll down to see Password Policies


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  • Thanks. I checked at the profile level too and it's one year Nov 23 '21 at 18:47
  • And for the 4 months, you're basing that off of Last Password Change or Reset on your user record? Nov 23 '21 at 18:53
  • Oh where do I check that in setup? Nov 23 '21 at 20:56
  • If you go to your user record (user icon in top right corner --> Settings --> Advanced User Details), it's a field. Nov 23 '21 at 21:14

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