I'm setting up a Mulesoft Salesforce connector configuration to use Basic Authentication to my company's Salesforce org but the connection is failing with message

Invalid username, password, security token; or user locked out.

  • I have the correct username, password, and security token for my company's org.
  • I have the API Enabled permission on the custom profile I'm using to connect my company's org.
  • I can connect to Workbench and Excel Power Query using my company's custom profile.
  • I had no issue connecting to my own developer org as System Administrator profile using the steps for Mulesoft Basic Authentication.

What permissions are missing from the profile I'm using to connect Mulesoft to my company's org?

Thank you!

1 Answer 1


Which value do you have in authorization url? For example:

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