Scenario: PDFs are uploaded via SFTP to MC to be used at will. Meaning they should not be deleted. However, MC warns deletion of files uploaded via SFTP after 21 days.

Question: Base my understand - of the Salesforce help documentation, creating an automation that updates a DE with the PDF links, will this prevent them from being deleted. Do I understand this correct?

See Salesforce help document below:

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  • 1
    You do not, what is the use case to store a file for more then 21 days on SFMC FTP? You could evalute uploading files to content builder
    – EazyE
    Nov 17 at 16:52
  • The import from enhanced FTP to data extensions is not related to PDF files. It is more about importing data from uploaded CSV files into data extensions. Nov 17 at 17:12
  • Have you tried reaching out to salesforce support team on modifying the file retention date setting in sftp ? Nov 17 at 17:29

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