0

On my Process Builder my new decision node is an OR filter on two similar Lead Source values, this is working correctly.

The immediate action is to create a Task.

The result is two tasks appear in the Lead record Activity.

I have tried the recursive switch is on the decision node with no effect.

What am I missing/doing wrong?

Improve this question
1
  • Welcome to SFSE. Please see How to Ask on getting the most from the Community. You're going to need to look at the Debug Log to see if the Process Builder gets invoked twice, perhaps because of other automations that cause the Lead to be updated. You should also check the Advanced Option settings for the Decision Block to see if the PB is only triggered if the decision block's fields have changed in value
    – cropredy
    Commented Nov 12, 2021 at 0:43

1 Answer 1

Reset to default
0

Whilst I was testing recursion on the decision node. The recursion on the PB itself for the object needed to be disabled.

Improve this answer
1
  • Your answer could be improved with additional supporting information. Please edit to add further details, such as citations or documentation, so that others can confirm that your answer is correct. You can find more information on how to write good answers in the help center.
    – Community Bot
    Commented Nov 12, 2021 at 10:22

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .