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I have Dragged Email quick action under Salesforce Mobile and Lightning Experience actions but no quick action is showing for Email under the case detail page of the community. Please help.

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Following is the community case detail page.

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Tried giving permissions to community users through the permission set but got the following error.

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Seems like community users can not send emails from the community.

Having an Idea related to this, hope to get a solution to this soon.

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  • The link you have on "Idea" is your screenshot image. Did you intend to link to a Salesforce Idea Exchange page?
    – Moonpie
    Nov 9, 2021 at 16:54
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    Link Updated @Moonpie Nov 10, 2021 at 4:38

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