I want to add an image to the Log a Call layout to represent how the call went. I've created a custom picklist field and then a custom formula field on the Actions object. However, when I open the Log a Call layout from Global Actions, the formula field does not appear in the available field section. Are formula fields not supported in Global Action Layouts? If so, is there a workaround for this?

1 Answer 1


I have also come across the same issue - where I had a formula field that I could not add to the Global Actions page layout.

The alternative I found was to create a screen flow instead.

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