I wanted to know if there is any support for automation of calls in salesforce.

Basically, I want to automate campaigns such that we can dial calls to leads/contacts one by one (in order for all campaign members).

It would be great if you can share some of your valuable input.

Thank you.

  • You could make use of Sales Dialer for this requirement. Commented Jul 23, 2021 at 13:06
  • Isn't it similar to click to dial functionality?
    – Badar
    Commented Jul 23, 2021 at 13:43


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