I have problem with publisher actions. We just started using salesforce1 and I can't get my custom action appear on account screen. I enabled chatter and publishers actions. Enabled feed on accounts and contacts. Created a custom "add new contact" action for accounts, modified account page layout to display new custom action. Now I don't see it anywhere, not in slaesforce1, not on main UI. Please help!!!
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2 Answers
How many Account page layouts do you have, and if you use page layout assignments - are you sure you've modified the right one ;) If there are many actions in the publisher - maybe you need to hit the "more" button.
If you're using S1 on a device you might want to go to main menu and pull down to sync/refresh. But - especially in initial stages of development - it's best idea to go to /one/one.app in your browser (just don't treat this emulator as absolute truth, you should still test on real devices).
answered May 13, 2014 at 18:57
Do you have record types on the Contact object? If the viewing user doesn't have access to the record type, the action won't appear.
answered May 13, 2014 at 19:35
