I am using a trial version of the Tableau desktop to try and test what it can do for us. I have tried several times to extract the Contact record table but it fails every time with the following error:

Bad Connection: Tableau could not connect to the data source.
Error Code: 81B3934F
Tableau failed to create an extract for the "Contact+ (brighthorizons.my.salesforce.com)" data source. 
Toggle between the Data Source tab and the sheet tab to create the required extract.

The connection time out on out org is 4 hrs and it the extract fails after 2 hrs(we have 11+ million contacts and 300+ fields). Tableau's support forums yielded no results.

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