When selecting a campaign from a salesforce data entry event in Journey Builder it states "Select campaigns to add members to the Journey. Only members added to these campaigns after activation will enter the Journey." <- So you need to activate the Journey Builder Campaign then Add the contacts in the CRM to that campaign in order for them to be evaluated and added?

I already had the contacts in the campaign in the crm and when I activated in Journey Builder nothing happened. Anyone have experience with this?

1 Answer 1


You need to Activate your Journey first, then drop your Contacts/Lead within the Campaigns.

  • This was the solution that I came upon as well
    – 4kAudio
    Commented Jul 21, 2021 at 20:00

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