I am having an issue with translations for the product categories.

Example controller :

public static List<ProductCategory> getCategoriesTest(){
    return [SELECT toLabel(Name), ParentCategoryId From ProductCategory WHERE ParentCategoryId = 'xxx'];

This query works perfectly fine in the developer console and I get the Category Name in the proper language.

But when I call the controller from a lightning web component (I checked that the locale and language of the user were correct in the controller with UserInfo.getLocale() and UserInfo.getLanguage()), I always get the Category Name in english.

Am I doing something wrong or is this an issue with Salesforce ?

Thank you ! Julien

  • 1
    What is the API version of your class? Based on this Q&A this was an issue at one point and it may be resolved in a different API version.
    – nbrown
    Jul 6, 2021 at 15:37
  • The controller and the lwc calling it were both API version 50, I upgraded them to 52 but this does not solve the issue
    – munchj
    Jul 7, 2021 at 7:08
  • 1
    ProductCategory seems like a unique object, it has its own metadata type just for translating. It could be that this isn't supported in an AuraEnabled method (in which case, definitely raise a case with Salesforce). If it's not, you may be able to try SOSL or consider referencing the ProductCategoryDataTranslation metadata to get the translation you need.
    – nbrown
    Jul 7, 2021 at 15:35
  • Thank you so much for this @nbrown, I was able to get the translated labels from the ProductCategoryDataTranslation
    – munchj
    Jul 8, 2021 at 8:28
  • @nbrown, can you post as an answer to the post so I can accept it as the answer ?
    – munchj
    Jul 8, 2021 at 8:30

1 Answer 1


I would raise this issue to Salesforce to determine if it is a gap in the implementation of the toLabel function (it sounds like it may be).

If toLabel doesn't work in this situation, there is a workaround. ProductCategory metadata, since it's a part of the B2B expansion to Salesforce, operates a bit differently from other objects. Normally toLabel() would only work on picklist values in a SOQL query, but for ProductCategory there is a separate set of metadata to enable translation (ProductCategoryDataTranslation) via Translation Workbench. You should be able to reference ProductCategoryDataTranslation metadata in Apex to get translated values directly as an alternative.

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