I want to send an email to a user when Event End Date is reached. I have created 2 TBWF rules, one triggering 0 Hours After "Event End Date" and another 0 Hours After "Event End", and neither is firing.
First off, anyone knows why there are 2 different fields for End Date in the Time Trigger dropdown?
Continuing on - the criteria for both rules is the same: on create or edit of Event, when Custom_Field = 'Scheduled'. I have tried the following combinations with no luck (gave each an hour to batch up and execute):
- create Event with Event End Date = 2 mins from now
- create Event with Event End Date = 1 hour from now
- edit Event with Event End Date = 2 mins from now and Custom_Field to 'Scheduled' (changed)
In every scenario the "Time-Based Workflow" report page shows no results:
Anyone knows why these rules wouldn't be firing?