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I have created a custom notification and enabled it for both iOS and Android as shown below.

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In my process builder, whenever the stage is changed to closed won, I should get a custom notification in iOS with title and body.

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I also checked the connected app for iOS and noticed that "Display full content push notification" is already turned on.

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Despite all that, I am only seeing the title and not the body in my iOS device. What could be the issue?

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  • This should work, have you tried by reinstalling the app once or logout then login. Maybe the setting is cached at login (If you have enabled it recently) Android has a feature to show only title when phone is locked, not sure about iOS. Is the phone unlocked and the app running in foreground?
    – manjit5190
    May 28 at 12:34
  • Tried to uninstall and reinstall the app and it’s still the same. I have checked iOS setting and enabled all notifications and it’s not a lock screen issue. May 28 at 12:51

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