I want to search for a list of phrases. I used SOSL to search for a string to begin with but it is returning zero results yet when I run a soql I can see there is data. Any ideas?


FIND {Animal} IN ALL FIELDS RETURNING Engagements__c(Name)

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The SOQL results..

select name, Other_Issue_Area__c, Primary_Issue_Area__c from Engagements__c


  • What is the Data Type of Other_Issue_Area__c & Primary_Issue_Area__c on Case?
    – TSmith
    May 5, 2021 at 9:47
  • That and could it be a permission issue?
    – POZ
    May 5, 2021 at 9:58
  • They are picklist fields. Let me check the permissions. Thanks for the hint.
    – Pauline
    May 5, 2021 at 10:02
  • I have both read and edit access on the two fields.
    – Pauline
    May 5, 2021 at 10:07

1 Answer 1


Looks like picklist fields are not searchable currently.

It is listed on the ideas here

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