0

In the Task can I create a new status value and add it as Default or Closed?

When I do this the page just refreshes and nothing changes.

New value with "Closed" marked:

enter image description here

"Completed" remains in the field marked as "Closed":

enter image description here

2
  • In short, yes you can extend the Status picklist on Task. Once you add the new picklist and then click Edit on the new item in the list of Status picklists, you should expect no issue saving how you configure the field i.e Default and/or Closed.
    – TSmith
    Commented May 5, 2021 at 8:08
  • @TSmith So, the problem is that in trying to add other values ​​like "closed" and "default", Salesforce doesn't allow it. The screen is updated and the values ​​are maintained. Commented May 5, 2021 at 11:56

1 Answer 1

0

We ran into the same issue. Setting the default picklist value for the record type in question allowed us to save the picklist value with the closed checkbox checked.

It appears Salesforce is missing the error message.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .