I am doing some work on our salesforce org so the sales team can add tasks/event/call logs to Leads and relate them to other objects.
However, in lightning I am running into an issue where the ‘Related to’ field is auto populating, so the users cannot save them.
I cannot seem to pre-define the field to be ‘NULL’ or Blank, and I cannot see where the auto-populate action is coming from to turn it off.
This issue is not happening when creating tasks on the Lead Record, however it is for any other object/record I try.
Also, this issue does not occur in Classic view, but being as a newer org, I do not appear to be able to give users access that view.
Can you provide me with an assistance of guide to have to fix this?