Let's say there is need to create new or edit existing Named Credentials entry. But every time I get an error like 'Something went wrong getting your credentials. Try again, or contact Salesforce Customer Support for help.'

Moreover when i try to use existing one i get an exception like IdentityHash failure when getting keyId: 02G0M000000od0q of type CREDENTIAL for Context Org: 00D9A00000094ES .This is not expected. This may indicate that the Context org is accessing another's encryption keys (which is very bad).

Is it possible to find out the reasons of this unexpected behaviour?

  • 1
    Please provide a Minimal, Reproducible example and/or contact Salesforce Customer Support for assistance.
    – identigral
    Apr 7, 2021 at 16:22
  • seems like it's related to particular org
    – pincet
    Apr 7, 2021 at 17:26
  • 1
    You should open a case. This is not expected behavior.
    – David Reed
    Apr 7, 2021 at 22:10


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