A customer wants me to install a package for them. They have granted me login access via the "Grant Login Access" option. I log in to my SFDC account with the LMA (License Management App), go to Subscribers, pick their org, and login as them.
Now, the tricky part comes when I try to access the installation URL. Sometimes it wants to install it to MY org (the one I used to get tot heir sandbox). Sometimes it asks me to log in - I don't have the login credentials of the sandbox, I bypassed that with "Grant Login Access". Sometimes (very rarely) it just seems to work.
Is there a trick to this or do I just need to have the user install it themselves?