I am facing challenges while appending values in a SF text fields or SF multi select picklist via Journey Builder Object Activity.

Here's what I tried.

  1. In a blank multiselect picklist field, tried to add a value using object activity. (tried both "overwrite" and "Overwrite only when null" Options) It worked perfectly.
  2. Now tried to add another value in the same field (this time used,"Overwrite only when null" Option). No update was made in the field. Value added in step #1 is unchanged.

Tried something similar for a text field i.e. added a value when the field was blank, it worked. Now when tried to append something in the same field, it did not work.

Am I missing on something here? Any help will be greatly appreciated!

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