I tried to schedule automation for filter activity in Automation Studio but cannot and gives me the error::

"Automation Saved, With Problems. "AUTOMATION_TEST 20140429" saved but not scheduled. Specified schedule was invalid.

And i Define the Schedule as the following :

Start : 2014-04-30 at 6:00

time zone : set

Repeat : Daily every : 1 Day

End : never

--Any idea?

  • 5
    This question appears to be off-topic because it is about a specific account issue, and should directly contact help@exacttarget.com – Kelly J Andrews Apr 29 '14 at 12:29

Kelly was almost right here - it is actually the time that is the problem.

When selecting from the drop down list for the time (in my case at least), I have the choice of 0:00 - 23:30 (24hr format) and the text then displays as so when selected in the drop down.

The time however needs to be in 12 hour format e.g. '13:30' needs to be '1:30 PM' - so using the drop-down is pointless for us right now.

I have reported the bug to ET, but for the time being this is the solution that our marketers are having to use.

  • I didn't think to check the time - I stopped at the date. Thanks! – Kelly J Andrews Jun 5 '14 at 13:17
  • @KellyJAndrews et. al. - Thanks for the help getting the post reopened so I could get my answer in. – pantsleftinwash Jun 5 '14 at 20:37
  • yes, for the time being as said '12 hour format e.g. '13:30' needs to be '1:30 PM' solve the problem – Jack85 Jun 6 '14 at 7:10

The start date should be 04/30/2014 not 2014-04-30.

  • it picks itself when i choose date from start calender..The format seems based on Timezone here... – Jack85 Apr 29 '14 at 11:27
  • When I ran through it in my account, it displayed as above. It may be based on your location. Try updating the date to the above format and see if that works. – Kelly J Andrews Apr 29 '14 at 11:39
  • I tried to change the Timezone and /or Date format ...But no success.. – Jack85 Apr 29 '14 at 12:25
  • 1
    I would contact help support then - I'm not able to help you out on this forum for this particular issue. Sorry! – Kelly J Andrews Apr 29 '14 at 12:29

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