I'm having trouble with a process builder and need some help. The Process is on the Opportunity Object when a record is created or updated. The recursion checkbox is unchecked.
I have 2 custom fields, Event Date (Date Type) and Final Payment Received? (Checkbox Type).
The criteria is that if Final Payment Received is not checked by the Event Date, I need to create a Task on that Opportunity 7 days after the Event Date.
Everything looks good and it works for new Records. But if I modify the Event Date to meet the criteria, it won't create a Task.
Does anyone know what I'm doing wrong?
Thank you so much for your help!!