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I am trying to capture various RMM personalized string in triggered Send data extension when Forward using triggered send is enabled in Custom Reply Mail Management Settings of Sender Profile. I can successfully capture fields like _RMM_RecipientEmailAddress, _RMM_SubscriberID but unable to capture _RMM_ReplyBodyText, _RMM_ReplyBodyHTML and _RMM_ReplySubject. What could be the reason for this?

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  • Sounds like a bug to me as this certainly used to work. I would suggest opening a support case. – Eliot Harper Mar 19 at 0:05

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