On case record page, there is case comment related list.I want to remove "New" button from this related list. Unable to do it from page layout.

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2 Answers 2


Unfortunately, this feature is currently unavailable at the moment. Kindly review and vote for this feature here. Also you might want to check and vote for the Permissions on Case Comments feature as well.



You might find this helpful:
Access the edit page, then navigate to the "Related List Type" section and switch it to "Enhanced List". Finally, deselect the "Show list view action bar" checkbox.. https://i.sstatic.net/8vbLlOTK.png

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