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One of my users is trying to send an email from a record page. but while sending the email from is blank and it's grayed out. The user is not able to send any email because of this.

I know by adding org-wide email address we can get that option, but I want the user to send an email from his name, not from any other email. I guess I'm missing some permission.

Can anyone tell me what I'm missing?

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