When synchronizing object's fields, some fields are missing in MC to synchronize even though they have the box visibly checked for the system administrator. These fields are:

  • Account - ShippingAdress
  • Contact - MailingAdress

Any ideas, please? Thank you

1 Answer 1


If this field is required in CRM, then it is visually checked but not synced. To start working with it:

  • Select a needed object in Synchronised Data Sources in Contact Builder
  • Click the "Edit Fields" button
  • Without changing anything, click "Save".
  • Navigate to the "Activity" tab on the object's page, and check if you see a new record saying that you added a new field.

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