I have a question regarding the Behavioral triggers Abandoned cart email. We have implemented the Journey and sending Abandoned cart emails to Users , when they click on the email and try to login to there Account and tries to checkout the order, we are not able to see the analytics in the google analytics. can you please suggest us what is the way business can see there analytics, that if we have sent 20 emails through behavioral trigger Abandoned cart journey ,how many of them have returned back to there cart and checkout the order. Thanks in Advance.

  • Take a look at Parameter Management in Setup or add parameters manually to your CTAs – zuzannamj Feb 19 at 10:37
  • It appears you are running into this issue: trailblazer.salesforce.com/… If you go to Einstein Recommendations >> reporting there is some metrics on influenced purchases – EazyE Feb 19 at 16:00
  • Thankyou. I think , i will follow the work around and see if that works – Vasanthi Feb 19 at 22:03