I want to know if there is a way to grant/revoke permissions on the "update contact" activity of Journey Builder. It can be quite problematic for it to be doable by any kind of user.

Thank you in advance. Regards,

1 Answer 1


The only activities that are controllable through roles/permissions in Marketing Cloud are the Sales And Service Cloud activities. This does not include the Update Contact activity as this is a function of data extensions.

Here is a link to some journey activities permissions required for some of the activities: https://help.salesforce.com/articleView?id=sf.mc_jb_required_permissions.htm&type=5

  • Ok, thank you for the answer !
    – Kaouetar
    Feb 15, 2021 at 15:13
  • @Kaouetar please remember to accept the best anwser by clicling on the check mark
    – zuzannamj
    Feb 15, 2021 at 20:01

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