I am working in Apex email services. I encountered that the email is not delivering. Therefore I checked the Test email deliverability which was also not working.

Checked the deliverability in our Sandbox enter image description here

Performed all the troubleshoot as per the doc. But no luck. I also wonder if there is any limit that is not allowing for the email not delivering.

Any chance what should be the issue. Is there anyway I can debug?

  • 1
    Have you checked the Email Logs feature in Setup? It can show you what emails should have been sent.
    – sfdcfox
    Commented Feb 5, 2021 at 14:09
  • yes, it showed me as sent. But I did not receive those. Commented Feb 8, 2021 at 8:08


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