On the Salesforce Lightning Case page, I can see the last 3 comments in the right shelf with the full comment body but when trying to read older comments, I click into the "Case Comments" list which only shows an unclickable list of comments with a cut off body. The body preview seems to be 400 characters after which it is cut off by an ellipsis. This too short as the case comments I'm reading are often email messages.
The "Case Comments" list is at a URL with the following pattern:
This issue seems to be related to the following where the workaround is to use the Feed view, but I don't know what the Feed view is.
If you are viewing the Case in Lightning, you can view the Case Comments in the Feed view.
How can I read the full case comments in Salesforce Lightning, and how can I bring up a case comment as a webpage, e.g. caseCommentId in the URL.
For now, my team has advised me to switch to Salesforce Classic to read case comments.