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I want to have the Case Language field in a scratch org. Base on the documentation it would be present with the service cloud.

The language of the case. This field is available in all Enterprise, Performance, and Unlimited orgs with the Service Cloud. Out of the box, it's used only by Einstein Case Classification.

I am creating a scratch org with the following config below but still, the Case Language field is still not presented in the scratch org.

{
    "orgName": "Winer Linien",
    "edition": "Enterprise",
    "country": "AT",
    "language": "de",
    "features": [
        "ForceComPlatform",
        "StateAndCountryPicklist",
        "DefaultWorkflowUser",
        "MultiCurrency",
        "PersonAccounts",
        "ServiceCloud",
        "ServiceUser",
        "CPQ",
        "Communities",
        "Knowledge",
        "LiveAgent",
        "LightningServiceConsole",
        "LiveMessage"
      ],
    "settings": {
        "lightningExperienceSettings": {
            "enableS1DesktopEnabled": true
        },
        "pathAssistantSettings": {
            "pathAssistantEnabled": true
        },
        "chatterSettings": {
            "enableChatter": true
        },
        "enhancedNotesSettings": {
            "enableEnhancedNotes": true
        },
        "languageSettings": {
            "enableTranslationWorkbench":  true,
            "enableEndUserLanguages": true
        },
        "omniChannelSettings": {
            "enableOmniChannel": true
        },
        "liveAgentSettings": {
          "enableLiveAgent": true
        }
    }
}

Do you know how we can achieve to activate the Case Language field in scratch org?

1
  • Try adding CaseClassification on features list. Commented Jan 24, 2021 at 21:15

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