After clicking on "Connect to Marketing Cloud" in Sales cloud, i am getting the following error. I have cross checked the steps, none is missing.

Error: Not authorized to use this authentication base URI. Use your authentication base URI found in Marketing Cloud Installed Packages. Do not use exacttargetapis.com.

Please help.


1 Answer 1


Here are the steps you need to follow, to resolve this:

  1. Clear configuration in MC Connect (great guide by zuzannamj)
  2. Add new remote site as described here
  3. Reconnect, and map your business units

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